Water Damage Restoration in London, Ontario

Burst pipe, leaking appliance, storm water, roof leak — whatever let the water in, London Restoration Pros gets it out, dries the structure, and documents everything for your insurance claim.

The First 48 Hours Decide Everything

Water damage is a race. In the first hours, water migrates — under baseboards, through subfloor, into wall cavities. Within a day, drywall and wood framing are saturated. Between 24 and 48 hours, mold begins growing on wet materials. After that, you're not paying for drying anymore; you're paying for demolition.

This is why the right response is fast extraction and aggressive structural drying — commercial dehumidifiers and air movers placed by someone who's measured where the moisture actually went, not just where the puddle was. Surface-dry means nothing; we dry to measured standards and verify with moisture meters before the equipment leaves.

What We Handle

Burst & frozen pipes

The classic London January emergency, especially in homes where supply lines run through exterior walls or unheated garages and crawlspaces.

Appliance failures

Washing machine hoses, dishwasher leaks, hot water tank ruptures. Slow leaks often do more hidden damage than dramatic ones.

Storm & roof water

Summer thunderstorms and wind-driven rain through damaged shingles or flashing.

Sump pump failures & groundwater

For standing water in basements, see our dedicated flooded basement cleanup page.

Sewer backups

Contaminated water is its own category, handled with full protective protocols. See sewage backup cleanup.

Our Water Damage Restoration Process

1

Emergency contact & fast dispatch

Tell us what happened; we'll tell you what to shut off and what not to touch before we arrive.

2

Inspection & moisture mapping

Meters and thermal imaging establish how far the water travelled — the map becomes the drying plan and your insurance documentation.

3

Water extraction

Pumping and extraction units for standing water; weighted extraction for saturated carpet.

4

Controlled demolition (only where needed)

Wet underpad, delaminated flooring, and saturated drywall that can't be saved come out — cleanly and documented.

5

Structural drying

Dehumidifiers and air movers, positioned and monitored daily until readings hit dry standard.

6

Cleaning, sanitizing & repairs

Sanitizing appropriate to the water category, then repairs — from baseboard patches to full rebuilds of finished spaces.

Working With Your Insurance Company

Most sudden water losses — burst pipes, appliance failures, and (if you carry the endorsement) sewer backup — are covered perils in Ontario home policies. The claims that go smoothly are the documented ones. We photograph everything, log moisture readings from day one, itemize the scope of work, and can bill your insurer directly on approved claims.

If you're unsure whether to claim (small losses sometimes aren't worth the premium impact), we'll give you an honest read on the size of the job first.

London-Area Water Damage Patterns We See Constantly

February freeze-thaw

Pipes in exterior walls of 1950s–70s bungalows freeze during cold snaps, then let go during the thaw.

Finished basements in newer subdivisions

Summerside, Hyde Park, north London: beautiful spaces, but carpet + drywall + one sump hiccup = a big loss.

Century homes downtown & Old South

Original galvanized or early copper plumbing reaching end of life inside plaster walls, where leaks run silently for weeks.

Water Damage FAQs

Should I start removing water myself before you arrive?expand_more

If it's safe (no electrical risk, clean water), yes — mop, wet-vac, move furniture and valuables out. Don't run household fans into wall cavities, and don't rip out materials before photos are taken if you're claiming insurance.

How long does drying take?expand_more

Typically 3–5 days of equipment running, verified by daily readings. Saturated hardwood and plaster can take longer.

Will my insurance rates go up if I claim?expand_more

That depends on your insurer and claims history — we can't answer it for you, but we can tell you the realistic scope and cost of the loss so you can make that call informed.

Do you also fix what caused the leak?expand_more

We coordinate the fix — plumbing repairs are done by licensed plumbers, roofing by roofers — so the restoration and the repair happen in the right order.

Water Where It Shouldn't Be?

Every hour of delay pushes moisture deeper into your home. Crews answer 24/7.

emergencyCall (519) 870-8391 Now