Burst pipe, leaking appliance, storm water, roof leak — whatever let the water in, London Restoration Pros gets it out, dries the structure, and documents everything for your insurance claim.
Water damage is a race. In the first hours, water migrates — under baseboards, through subfloor, into wall cavities. Within a day, drywall and wood framing are saturated. Between 24 and 48 hours, mold begins growing on wet materials. After that, you're not paying for drying anymore; you're paying for demolition.
This is why the right response is fast extraction and aggressive structural drying — commercial dehumidifiers and air movers placed by someone who's measured where the moisture actually went, not just where the puddle was. Surface-dry means nothing; we dry to measured standards and verify with moisture meters before the equipment leaves.
The classic London January emergency, especially in homes where supply lines run through exterior walls or unheated garages and crawlspaces.
Washing machine hoses, dishwasher leaks, hot water tank ruptures. Slow leaks often do more hidden damage than dramatic ones.
Summer thunderstorms and wind-driven rain through damaged shingles or flashing.
For standing water in basements, see our dedicated flooded basement cleanup page.
Contaminated water is its own category, handled with full protective protocols. See sewage backup cleanup.
Tell us what happened; we'll tell you what to shut off and what not to touch before we arrive.
Meters and thermal imaging establish how far the water travelled — the map becomes the drying plan and your insurance documentation.
Pumping and extraction units for standing water; weighted extraction for saturated carpet.
Wet underpad, delaminated flooring, and saturated drywall that can't be saved come out — cleanly and documented.
Dehumidifiers and air movers, positioned and monitored daily until readings hit dry standard.
Sanitizing appropriate to the water category, then repairs — from baseboard patches to full rebuilds of finished spaces.
Most sudden water losses — burst pipes, appliance failures, and (if you carry the endorsement) sewer backup — are covered perils in Ontario home policies. The claims that go smoothly are the documented ones. We photograph everything, log moisture readings from day one, itemize the scope of work, and can bill your insurer directly on approved claims.
If you're unsure whether to claim (small losses sometimes aren't worth the premium impact), we'll give you an honest read on the size of the job first.
Pipes in exterior walls of 1950s–70s bungalows freeze during cold snaps, then let go during the thaw.
Summerside, Hyde Park, north London: beautiful spaces, but carpet + drywall + one sump hiccup = a big loss.
Original galvanized or early copper plumbing reaching end of life inside plaster walls, where leaks run silently for weeks.
If it's safe (no electrical risk, clean water), yes — mop, wet-vac, move furniture and valuables out. Don't run household fans into wall cavities, and don't rip out materials before photos are taken if you're claiming insurance.
Typically 3–5 days of equipment running, verified by daily readings. Saturated hardwood and plaster can take longer.
That depends on your insurer and claims history — we can't answer it for you, but we can tell you the realistic scope and cost of the loss so you can make that call informed.
We coordinate the fix — plumbing repairs are done by licensed plumbers, roofing by roofers — so the restoration and the repair happen in the right order.
Every hour of delay pushes moisture deeper into your home. Crews answer 24/7.
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